Training Manual | Chat Archives | First Impression of a Campus Kitchen

Submitted by Jessica Jackson, CKP on 09/26/2002 Introduction to CKP

From Jessica@CKP: Online are Josah, our Community Advisor for the St. Louis Univ. Campus Kitchen (SLUCK), Matt Achhammer and LaFleur Stephens, our CKP Congressional Hunger Fellows, Kim Prendergast from A2H, Lynetta from Duluth, MN, and Karen Borchert from CKP.
From Josah: From being the Com. Ad. at SLU I too have learned a good number of things since the changing of hands with our food provider
From Jessica@CKP: For my part, I have an interesting perspective because I was originally hired to start a CK at Northwestern University.
From Matt: Have done cooking and delivery shifts, as well as volunteer recruiting.
From Lynetta: I really want to learn more about the Campus Program and how it works.
From Matt: And I am getting started on a scaled down version of a job training program, a 4 week workshop.
From Jessica@CKP: Josah, why don't you give a brief overview of the parts of the program?
From kim_prendergast: I'd like to hear how things are going, how they're working with the Food Banks, and see what we can do from the CK National perspective to help out
From Lynetta: I'm with a CK within a non-profit structure
From Matt: Lynetta, is that Community Kitchen?
From Josah: Well the purpose of the Campus Kitchen is to utilize campus resources
From Lynetta: Yes
From Jessica@CKP: For everyone, to clear up, we'll use CKP to denote Campus Kitchens Project, and CK to denote any community kitchen. The CKP at St. Louis will be called SLUCK (I know, it's awful)
From Josah: These resources are unused food from the cafeterias around campus as well as catering, student and faculty volunteers, plus campus space in one of the dining hall kitchens
From LaFleur: At SLUCK, we deliver about 500 meals/week
From kim_prendergast: And who are the recipients of the meals?
From Josah: these meals are delivered to clients who are receiving services from other organizations as well
From Josah: we have a strong clientel of senior citizens (about 5o percent) plus we have individual door to door deliveries to families in the surrounding st. louis area
From LaFleur: We also save about 1200 lbs. of food, that would normally go to waste (per month)
From kim_prendergast: Do you have special nutritional needs that you have to meet?
From LaFleur: each meal includes, a starch, a protein, a veg/fruit, and usually a dessert.
From Karen: Kim, to answer your question re: nutritional needs, we have just started a specialized meal program with the department of nutrition and dietetics.
From Josah: Our initial contact is with the social worker/st. louis area office on aging etc. etc. and then deliver meals to their clients
From Lynetta: Here in Duluth the Commission on Aging has a Meals on Wheels program. Does your program augment or replace such a program?
From LaFleur: since such a large % of our clientele is elderly there are a lot of people who suffer from diabetes, hypertension or have trouble chewing and swallowing. Therefore, we are working with the Nutrion and Dietetics staff at SLU, to develop a "Special Needs Food Pantry"
From Jessica@CKP: Lynetta, what do you all do in Duluth about special needs clients?
From Karen: Lynetta, our program augments meals on wheels -- we get lots of clients who don't quite meet the income requirements or have an extenuating circumstance such as nutritional needs
From Lynetta: I believe the program here will cater to special dietary needs, but I really don't know much about it.


Submitted by Jessica Jackson, CKP on 09/26/2002 Talking About Nutrition

From LaFleur: we also plan to do some community education, by distributing refrigerator magnets or pamphlets that provide easy to read and understand facts about the nutrition i.e. tips to cut down on salt
From Jessica@CKP: LaFleur, that sounds great! I didn't know that! (Maybe I shouldn't admit that)
From kim_prendergast: We're working on expanding the alliance that America's Second Harvest has with the Am. Dietetic Assoc. to help Community Kitchens access RD's in their communities. Would that partnership be useful?
From Karen: Jessica -- that's brand new -- as of yesterday :)
From Jessica@CKP: Kim, that would be great!
From Karen: Kim, that would be AWESOME
From kim_prendergast: I know a number of the programs are already working with their local extension agencies,
From Jessica@CKP: Finding Dieticians to partner with is a big goal
From Matt: Kim, Registered dieticians? RDs?
From kim_prendergast: but a more formal way to get in the door might be helpful.
From kim_prendergast: Yes, Matt, sorry I didn't follow Jessica's rule!
From Lynetta: That would be helpful! When I was Kids Cafe manager, a dietician saw an article in the paper about us and volunteered to help. She got others in the local association involved too. It's a great partnership!
From LaFleur: Kim, I totally agree. Right now, we are relying on dieticians that have agreed to volunteer
From kim_prendergast: I'm actually a dietitian, so this is an issue that I'd like to work on.
From Karen: wow, Kim -- that's cool, I didn't know that!
From Jessica@CKP: I really think professionals would relish the idea of using their skills as a way of volunteering.
From Matt: It also helps, in the CKP aspect, that we have some students who are studying dietetics, a very useful resource.
From Jessica@CKP: I would love it if we could get the same kind of national hook-up with computer and tech. professionals.
From Karen: Plus, that's something we really want to encourage in the CKP, so that students see that you can volunteer in "the real world" just by doing what you do.
From kim_prendergast: That's probably a great piece of the "package" that you can take to potential new CKP sites.
From Jessica@CKP: Karen, it's a good point, because a lot of students see volunteering as something that is relegated to school only
From Jessica@CKP: That's a big CKP goal across the board: creating a new generation of service-minded adults
From Jessica@CKP: ...Who can go on to volunteer in your CK, Lynetta!
From Karen: We are always looking for new ways to get students involved THROUGH their majors -- like the nutrition classes. We'd like to see how other "professions" can help out the local program.
From Lynetta: exactly :)
From Lynetta: Not really - I just started as the Opportunities Cooking Training Program Manager about 8 weeks ago, so I'm still learning and getting my feet wet
From Jessica@CKP: Well, we're only a year old ourselves, so we can grow together.
From Matt: Some of us are only 2 weeks old!
From Lynetta: Since attending the Nat'l conf in DC as a Kids Cafe manager, I realize how much I have to learn!

Submitted by Jessica Jackson, CKP on 09/26/2002 Reflection for Volunteers

From LaFleur: I think we should also have some sensitivity training for the volunteers.
From Jessica@CKP: We don't want to play the role of social workers, because we're not. But we do want to really invest in our clients. I think there's a way to balance that.
From LaFleur: but I think some of our volunteers are not aware of why these people are hungry, the deeper causes of poverty and hunger.
From Jessica@CKP: I am going to be the Voice of National CKP and ask for general solutions that can be implemented in one form or another at various CKPs.
From Karen: Interesting. What can we do with Hunger 101 to talk more about our clients to our volunteers?
From Matt: yes, LaFleur, and the service -learning side can help with that, especially in bringing in reflection somehow
From Jessica@CKP: Are there small ways we can bring a little information to each volunteer shift? Just a tiny bit at a time, so it's not time-consuming and not preachy
From Karen: Yeah, But I think reflection during our volunteer shifts -- either at the beginning or at the end, is really key. REALLY. We used to do a decent amount of it before the delivery shifts last year.
From Matt: or, on a broad level, our volunteers leave feeling very good about themselves, but that is where it stops....
From Jessica@CKP: For example, on one shift as winter gets near, spend 5 minutes talking about the "Heat or Eat" dilemma
From Matt: exaclty, the reflection side, using a typical What? So What? Now what?...I don't think the volunteers get past the "What?" stage
From Jessica@CKP: LaFleur, Matt, do you have any ideas for resources? What I mean is, where can we get teachable information to share with volunteers on the shifts?
From Matt: personally, I knnow of a great reflection manual, which has helped our org at Gburg alot
From Jessica@CKP: I think plain old reflection can be good, but sometimes directing it to a certain topic can bring up a lot of new ideas, questions, etc. and can introduce a brand-new view on hunger and poverty to volunteers.
From Jessica@CKP: "Reflecting" would probably work well at SLU, because it does have such strong religious ties, but in general, I wonder if "reflection" is too touchy-feely a term for some people.
From Karen: Well, for any volunteers that show up that day. We could do just a short reading or even just have a discussion about a current topic in the papers, event, or soemthing. I think we have a LOT of volunteers that still see handing out soup on the corner as a viable solution to hunger.... even ONE discussion ONE time may help.

Submitted by Jessica Jackson, CKP on 09/26/2002 More On Reflection

From Matt: "Reflection" can be done without using the word and that feeling
From Matt: give me one sec I'll get the manual
From Jessica@CKP: I like the sound of that too. A big, fat resource full of different facts, articles on hunger, perspectives from actual people (both on the client side and the non-profit side). Then you can direct the reflection (or whatever you call it) OR have a resource to answer questions.
From Karen: Well, in terms of touchy-feely, we had a lot of reflection last year and we mostly got lots of questions like "if they're so poor, why do they have satellite tv?" GREAT questions and not too feely.
From Jessica@CKP: Anyway. If we can get enough resources together, maybe instead of having to be the "authority” on a question like that and having to say "THIS is why they have satellite tv"--that doesn't really help the volunteer learn--you can find a relevant article or resource in this manual, and offer it to the volunteer so s/he can educate him/herself on the topic more and come up with something of his/her own
From Matt: http://www.uvm.edu/~dewey/reflection_manual/
From Jessica@CKP: I think we're all on the same page, here, yes? Let's move forward with this!
From Karen: So can you incorporate finding these resources, articles, and so on and so forth as part of the development of Hunger 101? If we had it all in one place, we could REALLY come up with a great resource guide specific to this program.
From Matt: definitely!!!!
From LaFleur: yep
From Jessica@CKP: But for the time being, let's compile like crazy. Maybe we can split up things to look for, like one person tackles homelessness issues, one childhood nutrition issues, one spousal abuse, etc.
From Karen: Let's also bring this to the Leadership Team -- they might want to research some stuff.
From Jessica@CKP: Ah, yes. Much better that they do it. Then they will learn as they go.
From Matt: they can even help in the refleciton side of things, cause then its not so much of a divide
From Karen: Wait, or are there any other classes/departments that want to help us? Sociology? Psychology? and so on?????
From Karen: OR, Matt and LaFleur could talk to different professors about letting them have ONE class period to do Hunger 101, then at the end of that, they could ask for people who would be interested in compiling data for us, and finding resources.
From Matt: a possibility with upper level classes, people who are familar with the issues
From Jessica@CKP: the 101 idea is GOOD

Submitted by Jessica Jackson, CKP on 09/26/2002 Fundraising Brainstorm

From Jessica@CKP: I'd like to do some brainstorming about potential funding sources.
From Jessica@CKP: Some things to keep in mind: who wants the attention of college students?
From Jessica@CKP: What type of funder doesn't run contrary to our mission (i.e. Coke and candy companies don't fit in perfectly with nutrition)?
From LaFleur: good point.
From Jessica@CKP: What type of in-kind donations would help us across the board?
From Karen: we are allowed to a) get corporate national funders b) get funding from private national funders and c)encourage the UNIVERSITY to raise money that they give to us -- that's allowed.
From LaFleur: can we go the route of Coke, Sprint-PCS, and that sort of thing?
From Matt: ture about Coke and Candy, but Phillip Morris doesn't fit in with helping people and they're hands are in nearly every large non-profit
From Jessica@CKP: like DCCK
From Karen: Coke is a problem. Sprint PCS - that could be a PHENOMENAL in-kind donation for our community advisors
From Jessica@CKP: It CAN be a St. Louis-based giver, but only if it gives on a national level
From Matt: Verizon? Cell companies, going along with sprint
From Jessica@CKP: So money is money, and if we end up taking it from Coke, fine. But if we can get someone else, that would be great.
From LaFleur: credit card companies too.
From Jessica@CKP: Anything with a nutrition or education slant that you can think of?
From LaFleur: Dell?
From Jessica@CKP: I was thinking of Dell.
From Matt: Credit yes, but they are others that I guess we should watch for where the money goes
From Jessica@CKP: Dell is totally going to college kids with that Steven ad campaign
From Jessica@CKP: He's like, "Dude, these guys are feeding TONS of dudes all over the country!"
From Matt: local national chains...Target? they are geared toward college kids
From Jessica@CKP: Ahhh, you are the greatest! Target is on our list!
From Matt: and speaking from my stomach, and fitting in with hunger, and now having more stores than McD's...SUBWAY!
From Jessica@CKP: ohhh, nice, because they are healthier.
From Karen: You know though, Dell is moving up there for me. Target brags like crazy about their partners/initiatives/etc.... they may not want us as much.
From Jessica@CKP: what about some of these "fast-casual" chains? Panera Bread, etc.?
From Matt: Panera makes a load of money
From Karen: and, they are national but are based in st. louis (st. louis bread co)
From Jessica@CKP: OK, these are ALL good. Also, Dell is giving away a BMW-a-day, so after I win that, we will have an In with them
From Matt: hey, us fellows need a car more than you
From Karen: and ALL of their stores already give their leftover bread to shelters, etc. so it might be a good match
From Jessica@CKP: I'll give you my Nissan Sentra when i win
From Jessica@CKP: OK, as far as I am concerned, you have made a valiant chat effort today.

Submitted by Jessica Jackson, CKP on 09/27/2002 Feedback From the Hunger Fellows and Talking About Service Learning

From Jessica@CKP: OK, CKP guys, question #1: what are some things (in general) about the program that have surprised you?
From Matt: The enthusiasm and energy compared to many non-profits
From LaFleur: Karen's age.
From Matt: that too!
From LaFleur: oh, I also thought that there would be a larger staff.
From Matt: which I think feeds into the enthusiasm, along with the student power
From LaFleur: yeah, definitely.
From Josah: if you think about it, we have a huge staff - just all powered by volunteers/students
From LaFleur: it's really cool, that it's truly student powered
From Matt: As for the training program, I guess I was thinking more along the lines of DCCK's program, not considering the time restraints and such of a college campus
From Jessica@CKP: question 2:* we need your honesty now. What could have been done better/explained more clearly/etc. for you at the outset (or so far)?
From Jessica@CKP: LaF, what do you think we can do on that front?
From Matt: agreed with LaFleur about the empowerment
From LaFleur: I want to give them the tools to feed themselves.
From LaFleur: well, we're still a new org
From Matt: It's a part of the whole battle, using the front analogy, the food being a temporary solution, but the need to look for and help people find long term solutions
From LaFleur: but, like Matt was saying, eventually a job training prog that's on the same scale as DCCK
From Jessica@CKP: I really like this nutrition info dissemination thing. I'm going to think on that some more
From LaFleur: in the short term, I think a resource guide would help
From Jessica@CKP: A big challenge will be working job training into the school year calendar. if we can do that while we have you Fellas, that will be a huge accomplishment
From Karen: yeah I think the nutrition dissemination thing is KEY esp for the clients that are kind of done trying to "pull themselves up by their bootstraps." you know?
From LaFleur: like, who knows how many of our clients are eligible for food stamps but just aren't aware that they are eligible.
From Josah: resource guide for special dietary needs or what else?
From Jessica@CKP: What kind of resource guide?
From Matt: definitely, and I don't think LaFleur and i are even saying we have those answers, but more that that side needs to be explored
From Jessica@CKP: Right, Matt. You don't have to have the answers right now, just the questions.
From Karen: Hmmmmm, good question.
From Matt: yes, food stamps and other programs
From LaFleur: a resource guide for services in the community.
From LaFleur: food stamps, mental health, etc.
From Josah: not a bad suggestion
From Matt: and along with that, possibly a survey or interview process to determine how much the clients know
From Jessica@CKP: Got it. I would really like to see a "Client Empowerment Task Force" made up of volunteers whose role it is to tackle that.

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